Meet TAI

TAI is our service desk virtual agent who is ready to work for you

call-centre-dave-1197076-639x713We have developed our very own chatbot – TAI who is ready to work as your virtual helpdesk agent. She has her own extensive issue resolution knowledge base or she can tap into yours.  The best thing is…. she can learn and continuously improve.

She will delight your customers with her intelligent conversation

She will help customers to resolve issues themselves, if she can’t she will refer them to your help desk.

She will provide your agents with tickets that have already been through triage and contain the right information, first time.

She will provide your business with analytics for complete root cause analysis and she will continuously grow your issue resolution knowledge base.

No matter what commercial sector in which your service desk operates, the TaskAI service platform will automate your customer service requests, resolve customer issues and can integrate seamlessly with your business systems and processes.

Contact us now for more information or to book a demo: michelle.williams@taskai.co